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Delete Your MoreLife Account

You have full control over your data on MoreLife (morelife.fit). This page explains how to permanently delete your account, what data is removed, what we are required to retain, and how long the process takes.

Contact: support@morelife.fit

Last updated: April 28, 2026

How to delete your account

Method 1 — In-app (preferred)

  1. Open the MoreLife app.
  2. Go to Profile (bottom-right tab).
  3. Tap Settings.
  4. Tap Delete Account.
  5. Confirm the deletion.

Method 2 — By email (if you can't access the app)

  • Email support@morelife.fit from the email address associated with your account.
  • Subject: "Account Deletion Request".
  • We will verify your identity and process the deletion within 30 days.

Delete specific data (without closing your account)

If you want to remove specific categories of data while keeping your MoreLife account active, you have two paths:

In-app self-service

  • Apple Health / Google Health Connect data: Profile → Settings → Health Settings → tap "Disconnect" next to your connected provider. This immediately removes that provider's data from MoreLife's servers and stops future syncing.
  • Individual meal entries, workout logs, and body composition photos: each can be removed from its respective tab inside the app.

Email-based requests

For bulk deletion of a specific data category, or for data that can't be removed via the methods above, email support@morelife.fit with:

  • Subject: "Data Deletion Request"
  • The email address associated with your MoreLife account
  • The specific data categories you want deleted (for example: "all meal logs from before March 2026", "all body composition photos", "AI chat history")

We will verify your identity and process the request within 30 days. Email-based deletion requests are recognized under GDPR (EU users), CCPA (California users), and equivalent privacy laws globally.

What gets deleted

  • Profile information — name, email, age, height, weight, and fitness goals.
  • Logs and photos — all meal logs, workout logs, body composition photos, and progress photos.
  • AI coach history — all AI coach conversation history and feedback you have submitted.
  • Connected health data — all Apple Health and Google Health Connect data synced to MoreLife.
  • Gamification — all fitness scores, streaks, and achievements.
  • Account credentials — your account credentials and login history.

What we retain (and why)

  • Anonymized analytics data (no personally identifiable information) — retained for product improvement.
  • Stripe payment records — retained for 7 years per US tax law and Stripe's compliance requirements.
  • Aggregated, non-identifiable training data used in our AI training corpus (only if you opted in via the feedback feature). You can request removal of your specific contributions by emailing support@morelife.fit.

Timeline

  • Active deletion: completed within 30 days of your request.
  • Backup purge: data is fully removed from encrypted backups within 90 days.

Questions or concerns