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Support

Need help with More Life? You're in the right place. Read the FAQ below, or reach out to us directly — we read every message.

Contact us

For app support, billing questions, account issues, or feedback, email us at:

hello@morelife.fit

We respond to most inquiries within 24 hours during business days.

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Frequently asked questions

How does the AI coach work?

More Life's AI coach is trained with deep knowledge of sports nutrition science, exercise physiology, periodization, and evidence-based supplements. When you chat with it, it pulls in your profile, recent activity, body composition scans, and (if you've connected it) your Apple Health or Health Connect data — then gives advice tailored to YOUR body and YOUR week, not generic recommendations. It can build complete meal plans and workout programs in seconds, scan food photos for macros, and adapt your training when you're tired or overtraining.

Is my data private?

Yes. We never sell user data, ever. Your account data, AI conversations, body scan photos, and food photos are stored on our private infrastructure (Supabase, Clerk, Stripe) with encryption at rest and in transit. You can export everything we hold about you, or permanently delete your account and all associated data, from inside the app at any time. Read the full Privacy Policy at morelife.fit/privacy.

Can I cancel anytime?

Yes. You can cancel your subscription anytime from your subscription portal in the app. There are no cancellation fees, no contracts, and no questions asked. If you cancel, you keep access until the end of your current billing period. We also offer a 30-day money-back guarantee on your first payment to a paid plan.

What's included in the free plan?

The free plan gives you up to 10 AI coaching messages per day, basic macro tracking, water and weight logging, food photo scanning, and access to the workout library. Pro ($15/month) unlocks unlimited AI coaching, custom meal plans, custom workout programs, weekly AI-written progress reports, and priority response speed. Elite ($30/month) adds the premium AI model (Claude Sonnet) and advanced analytics. Both paid plans include a 7-day free trial.

How accurate is the food scanner?

Our food scanner uses Google Gemini and Groq vision AI, then cross-references results against the USDA FoodData Central database when a match is found. Verified results show a green badge and are typically within 5% of actual macros. AI-only estimates (when no USDA match exists) are typically within 10-15%. For the most accurate logging, use the barcode scanner for packaged foods or look up specific items in the food database — both pull from verified sources.

Does the app work offline?

Some features work offline: viewing your existing meal plans and workout programs, browsing logged meals, and reading saved AI conversations. Features that require AI inference — like generating new meal plans, asking the coach a question, scanning food photos, or analyzing body composition — need an internet connection because the AI runs on our servers, not on your device. All data syncs automatically when you reconnect.

Still have questions? Email hello@morelife.fit. More Life is operated by More Life Athletics, Inc.